Citibank India's Customer Service: Enhancing Accessibility and Convenience

Simplified Communication for Seamless Banking

To enhance the customer experience, Citibank India emphasizes the importance of maintaining updated mobile numbers and email addresses across all customer relationships. By doing so, customers can ensure timely and effective communication with the bank, streamlining the process of accessing information and resolving queries.

Convenient Contact Options

For customers calling from outside India, Citibank India provides the dedicated number 91 22 4955 2484. This service is available from Monday to Saturday, between 9 AM and 7 PM, excluding national holidays.

Automated Assistance for Common Queries

Citibank India offers an automated service for general product and service-related queries. This service allows customers to quickly access information without the need for additional assistance. For further clarifications or specific issues, customers are encouraged to refer to the bank's comprehensive FAQ section.

Dedicated Support for Queries and Complaints

If a query or complaint requires personalized attention, customers can reach out to Citibank India's customer service team via email. The bank's email support address is provided for customers to submit their concerns or questions.